Challenges and Needs
- The Authority faced a number of challenges that hindered its progress in the digital transformation journey, most notably:
- The absence of a clear strategy and roadmap defining the priorities and future digital transformation projects.
- The low evaluation level in the digital transformation index.
- The lack of awareness-raising about the importance of digital transformation among the Authority’s employees, which led to limited engagement and participation in digital initiatives.
How We Helped the Client
- Developing the Authority’s strategic and implementation plan for digital transformation.
- Designing a governance model for digital transformation.
- Improving the maturity level of the Authority’s digital transformation index.
- Providing technical tools to manage compliance with digital transformation measurement standards.
- Raising awareness and building capacities through training workshops and empowerment plans for employees and leaders on the concept of digital transformation and enterprise architecture.
Impact and Results
- The project achieved qualitative results that strengthened the Authority’s position in the field of digital transformation:
- Developing a clear and integrated digital transformation strategy and incorporating innovative digital initiatives within the roadmap.
- Raising the maturity level of the Authority’s digital transformation index, with the Authority achieving the third-highest rank at the national level in progress on the digital transformation measurement index.
- Enhancing digital awareness and developing skills among employees and leadership.
- Strengthening the Authority’s ability to flexibly engage with emerging technologies and comply with national standards.
