enable government entities to achieve effective and sustainable digitalization. We start from a deep understanding of the Digital Government Authority (DGA) requirements, transforming challenges into measurable development opportunities through current state assessment, identification of strengths, and determination of improvement opportunities across various digital domains.
Since our establishment, PioneersDX has focused on advancing digital transformation practices, enhancing organizational readiness, and elevating digital maturity levels, based on leading national and international standards and best practices. We act as a strategic partner to our clients in accelerating innovation, improving service quality and beneficiary experience, and strengthening governance and operational sustainability, in alignment with the objectives of Saudi Vision 2030, ensuring that every digital step delivers
Digital Transformation Measurement
It is a nationally approved indicator issued by the Digital Government Authority (DGA) that aims to assess the extent to which government entities comply with the fundamental digital transformation standards and to systematically and consistently measure their level of digital maturity. This measurement enables government entities to diagnose their current position in the digital transformation journey, monitor progress achieved, and identify strengths and improvement opportunities, thereby contributing to the enhancement of institutional performance and the improvement of the quality and efficiency of digital services delivered to beneficiaries.
The Digital Transformation Measurement is based on a clear and structured methodology that evaluates entities across a set of approved perspectives, domains, and criteria, through the review of policies, procedures, systems, and digital practices, and by measuring the extent of their implementation and effectiveness. This measurement serves as a strategic enabler for achieving the objectives of Saudi Vision 2030, by strengthening digital governance, supporting government integration and interoperability, and enabling entities to realize sustainable and comprehensive digital transformation.
Digital Transformation Assessment Methodology (DGA)
Our Methodology for Digital Transformation Measurement:
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Step 1: Assessing the Current State of Digital Transformation Maturity (Measurement)
Tasks:
1. Review the Digital Government Authority (DGA) report from the most recent measurement, if available.
2. Identify weaknesses and projects that should be included in the roadmap to improve the assessment.
Outputs:
A Current State Assessment Report detailing the level of compliance with the measurement standards and recommended improvement actions. -
Step 2: Gap Analysis and Development of an Improvement Plan
Tasks:
1. Review the requirements of the new measurement once released and prepare the work plan and priorities.
2. Coordinate with departments on the required tasks for each entity and set deadlines for submitting documents to the Measurement Platform.
3. Form a team to collect service data according to the requirements of the Digital Government Authority (DGA).
4. Form a team to review attachments for the measurement before submission on the platform.
5. Develop a communication plan and schedule regular meetings to monitor progress.
6. Establish escalation and follow-up mechanisms and a timeline for implementing improvement and development tasks, taking into account quick wins.
7. Approve the final plan for submitting the assessment in the Government Digital Transformation Measurement Indicator.
Outputs:
A Work Plan to enhance compliance with the Digital Transformation standards and requirements. -
Step 3: Implementing the Digital Maturity Enhancement Plan
Tasks:
1. Support staff in executing the work plan and addressing identified gaps.
2. Identify the required attachments for each indicator, explain their requirements to the responsible departments, and assist them in documenting information.
3. Monitor the completion of documents and fulfillment of requirements.
4. Prepare dashboards and monthly reports to track progress, identify challenges, and propose improvement actions.
5. Assist the team in preparing and submitting documents and requirements on the Measurement Platform during the first phase.
6. Review and analyze the Digital Government Authority (DGA) feedback on the first phase standards, as documented in their official report, to identify gaps and corrective actions.
7. Enhance and improve documents and requirements for the second phase to ensure addressing feedback and raising compliance with the standards.
Outputs:
1. Support provided to staff in executing the work plan and closing gaps.
2. First and second submissions on the Measurement Platform.
3. Monthly reports.
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Step 4: Measurement Tool
Tasks:
1. Install, configure, and activate the Measurement Management Tool on the internal server environment (On-Premises).
2. Launch the tool and configure permissions and accounts in accordance with organizational requirements.
3. Prepare periodic and ad-hoc reports to monitor progress and compliance with the measurement standards.
4. Train the team on the proper use of the tool.
Outputs:
1. Tool configured and activated.
2. Training workshops conducted.
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Step 5: Technical Support
Tasks:
1. Conduct training workshops during the support period.
2. Perform on-site visits during the support period as required.
3. Provide technical and operational support for the Measurement Tool, including responding to inquiries and troubleshooting issues.
4. Carry out tool maintenance in accordance with the Service Level Agreement (SLA) from the launch date.
Outputs:
1. Technical support provided.
2. Tool training delivered.
Our Value Proposition
- Comprehensive Assessment: Reviewing current reports, requirements, and gaps to identify improvement opportunities.
- Strategic Roadmap: Developing actionable plans and prioritizing initiatives to enhance digital transformation outcomes.
- Ensuring Document and Evidence Accuracy: Preparing all necessary documents and evidence to validate the measurement indicators.
- Service Excellence: Identifying priority digital services and enhancing them to achieve the highest levels of maturity.
- Continuous Monitoring: Engaging departments through governance frameworks and monitoring mechanisms to maintain readiness and compliance.
What is Digital Transformation Measurement?
Digital Transformation Measurement is a nationally approved indicator by the Digital Government Authority (DGA), aimed at assessing the digital maturity of government entities in implementing the fundamental digital transformation standards. It measures strategic, organizational, and technical aspects, as well as the quality of digital services, helping entities to diagnose their current status, identify improvement opportunities, and enhance institutional performance efficiency.
Who are the beneficiaries of Digital Transformation Measurement services?
All government entities and relevant stakeholders that aim to enhance their digital maturity, improve their performance in the measurement, comply with the requirements of the Digital Government Authority (DGA), and deliver high-quality digital services to beneficiaries benefit from Digital Transformation Measurement services.
How do our services help entities improve their Digital Transformation Measurement results?
We provide comprehensive support that includes assessing the current state, conducting gap analysis, developing improvement plans, supporting implementation, and monitoring performance, all according to an approved methodology based on the Digital Transformation Fundamental Standards document, ensuring enhanced readiness and tangible results in the Digital Transformation Measurement.
Do the Digital Transformation Measurement services cover all approved perspectives and domains?
Yes, our services cover all approved perspectives, domains, and standards of Digital Transformation Measurement, including strategic planning, governance, operations, information technology, beneficiary experience, data, innovation, and risk management & business continuity, ensuring a comprehensive and sustainable digital transformation.
How are Digital Transformation Measurement activities organized and managed within an organization?
We organize and manage all Digital Transformation Measurement activities through the Digital Transformation Measurement System, a specialized tool that assists entities in governing the measurement process, tracking requirements, managing evidence and documentation, monitoring progress, and ensuring continuous readiness for measurement in accordance with the Digital Government Authority (DGA) standards.
Contact us for sustainable growth
Professionals
We have a group of advisors in the fields of Digital Transformation, Data Management, Artificial Intelligence, Digital Solutions and Training.
With Experience
Our team has extensive experience in the Middle East and North Africa (MENA), countries and is fully aware of the local Saudi culture, latest markettrends and dynamics.
With Opportunities
At PioneersDX we offer the best professional capabilities to achieve our partners' vision.
